Last updated: 8 March 2026
1. Who we are
EFL by Level is an English learning and teaching resource website operated through englishasaforeignlanguage.com. Throughout this policy, “we”, “us”, and “our” refer to EFL by Level.
Contact email: contact.us@englishasaforeignlanguage.com
2. Information we collect
We may collect the following information when you use this website:
- Name and email address submitted through forms
- Learning goals or preferences submitted through forms
- Messages or enquiries you send to us
- Basic technical data such as browser type, device type, IP address, and pages viewed
- Cookies and analytics data where used
3. How we use your information
We may use your information to:
- Provide free resources, downloads, and study materials
- Respond to enquiries and support requests
- Improve the website and user experience
- Send email updates, learning resources, or offers where you have requested or agreed to receive them
- Maintain site security and prevent misuse
- Process purchases or memberships if these features are added
4. Email sign-ups and lead forms
If you submit your details through the English level test, contact form, or free resource forms, we may store your name, email address, and the information you submit so we can deliver resources, follow up on your request, or send relevant updates.
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.
5. Cookies and analytics
This website may use cookies or similar technologies to improve functionality, understand usage, remember preferences, and measure performance.
We may also use analytics tools and advertising tools in the future. Where required, you should only use such tools after implementing a suitable cookie notice or consent mechanism.
6. Affiliate links and third-party services
Some pages may contain affiliate links or links to third-party services. If you click those links, the third party may collect information according to its own privacy policy. We are not responsible for the privacy practices of third-party websites once you leave our site.
7. How we store and protect your information
We take reasonable technical and organisational steps to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
8. How long we keep data
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including to deliver resources, manage enquiries, maintain records, and comply with legal or operational requirements.
9. Sharing your information
We do not sell your personal information. We may share data with trusted service providers only where needed to operate the website, such as:
- Hosting providers
- Email service providers
- Analytics providers
- Payment processors if purchases are enabled
10. Your rights
Depending on where you are located, you may have rights relating to your personal information, including the right to request access, correction, deletion, or restriction of certain processing.
To make a request, contact: contact.us@englishasaforeignlanguage.com
11. Children
This website is intended primarily for learners, teachers, and tutors. If you believe personal information has been submitted by a child without appropriate permission where required, please contact us and we will review the request.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
13. Contact
For privacy-related questions, contact: contact.us@englishasaforeignlanguage.com